{"id":5379,"date":"2025-07-25T15:48:24","date_gmt":"2025-07-25T07:48:24","guid":{"rendered":"https:\/\/www.acode.com\/en\/?p=5379"},"modified":"2026-02-15T18:08:32","modified_gmt":"2026-02-15T10:08:32","slug":"frequently-asked-questions-customer-display","status":"publish","type":"post","link":"https:\/\/www.acode.com\/en\/frequently-asked-questions-customer-display\/","title":{"rendered":"Frequently Asked Questions &#8211; Customer Display"},"content":{"rendered":"<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8531\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/11\/150-100-LCD.webp\" alt=\"\" width=\"150\" height=\"100\" \/><\/h2>\n<h2 style=\"text-align: center;\"><strong>ALD Customer Display &#8211; <a href=\"https:\/\/www.acode.com\/en\/frequently-asked-questions\/\">Frequently Asked Questions<\/a><\/strong><\/h2>\n<p style=\"text-align: center;\"><strong>Easily set up and troubleshoot your Acode ALD Customer Display with this comprehensive FAQ.<\/strong><br \/>\nThis page guides you through installation, driver settings, COM port verification, and display customization\u2014ensuring smooth integration with your POS system.<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-size: 20px;\">How to install ALD Multi-Media Customer Display Utility on Windows system ?<\/span><\/h3>\n<style type=\"text\/css\">.ufaqsw-title-name-default_5649{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5649{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5649 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5649 ufaqsw-toggle-title-area-default_5649\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5649\"\n\t\t\taria-label=\"FAQ-2000-018 - What are the steps to disable Driver Signature Enforcement in Windows 10\/11 ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-018 - What are the steps to disable Driver Signature Enforcement in Windows 10\/11 ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5649 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5649\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5649\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt\"><strong>How to disable driver signature enforcement in the installer on windows 10\/11 ?<\/strong><\/span><\/h4>\n<p>\ud83d\udee0\ufe0f <strong><span style=\"font-size: 12pt\">Installation Prerequisite (Driver Signature Enforcement)<\/span><\/strong><\/p>\n<p>Before installing ALD\/ADS Virtual Utility, you need to disable Driver Signature Enforcement.<\/p>\n<ul>\n<li>please disable driver signature enforcement to allow installation. This is required for compatibility with Windows 10 security policies.<\/li>\n<\/ul>\n<p>\ud83d\udee0 <strong><span style=\"font-size: 12pt\">Steps to Disable Driver Signature Enforcement<\/span><\/strong><\/p>\n<ol start=\"1\">\n<li>Hold down the\u00a0<strong>Shift<\/strong>\u00a0key and click\u00a0<strong>Restart<\/strong>\u00a0from the Start menu\u2019s power options.<\/li>\n<li>After reboot, select\u00a0<strong>Troubleshoot<\/strong>\u00a0\u2192\u00a0<strong>Advanced Options<\/strong>\u00a0\u2192\u00a0<strong>Startup Settings<\/strong>.<\/li>\n<li>Click\u00a0<strong>Restart<\/strong>.<\/li>\n<li>When prompted, press\u00a0<strong>F7<\/strong>\u00a0or\u00a0<strong>7<\/strong>\u00a0to choose\u00a0<strong>Disable driver signature enforcement<\/strong>.<\/li>\n<li>Windows will boot with signature enforcement disabled\u2014proceed with the installation.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-8202\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature-500x492.webp\" alt=\"\" width=\"500\" height=\"492\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature-500x492.webp 500w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature-465x458.webp 465w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature-508x500.webp 508w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature.webp 636w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<blockquote><p>\u26a0\ufe0f\u00a0This change is temporary and will reset after the next reboot.<\/p><\/blockquote>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_5639{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5639{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5639 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5639 ufaqsw-toggle-title-area-default_5639\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5639\"\n\t\t\taria-label=\"FAQ-6000-012 - What are the steps to install the ALD customer display on a Windows system ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-012 - What are the steps to install the ALD customer display on a Windows system ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5639 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5639\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5639\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt\"><strong>How to Install the ALD Customer Display on Windows ?<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 12pt\">Installation Guide for ALD Customer Display on Windows Operating Systems\u00a0<\/span><\/p>\n<hr \/>\n<h3><strong>Step 1: Pre-Installation Checklist<\/strong><\/h3>\n<p>Download the utility from <a href=\"https:\/\/www.acode.com\/en\/download\/ald-vmp-display-driver-with-vmp-virtual-com-utility-3r2\/\" target=\"_blank\" rel=\"noopener\">ACODE\u2019s official website<\/a>.<\/p>\n<hr \/>\n<h3><strong>Step 2 : Disable Driver Signature Enforcement:<\/strong><\/h3>\n<ol start=\"1\">\n<li><span style=\"color: #000000\">You can find more info in <strong>FAQ-2000-018<\/strong><\/span><\/li>\n<li>Login windows administrator.<\/li>\n<li>Temporarily <strong>Disable BitLocker<\/strong> (if enabled) to prevent installation conflicts.<\/li>\n<li>Driver Signature Enforcement: Some ALD displays use unsigned drivers. You\u2019ll need to disable this feature temporarily to proceed.<\/li>\n<\/ol>\n<p>To do this:<\/p>\n<ol start=\"1\">\n<li>Hold Shift and click Restart from the Start menu.<\/li>\n<li>Navigate to: Troubleshoot \u2192 Advanced Options \u2192 Startup Settings.<\/li>\n<li>Click Restart.<\/li>\n<li>When prompted, press F7 or 7 to select Disable Driver Signature Enforcement.<\/li>\n<\/ol>\n<p>Note: This change is temporary and will reset after the next reboot.<\/p>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 3: Connect the ALD Customer Display<\/strong><\/h3>\n<ul>\n<li>Log in with Windows Administrator privileges.<\/li>\n<li>Connect the ALD Customer Display to an available USB port.<\/li>\n<li>Automatic Setup: Windows will recognize the device as a USB Serial Device and automatically install the Display Utility.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>\u00a0Step 4: Install the ALD Customer Display Utility<\/strong><\/h3>\n<ul>\n<li>Locate the installation file named AcodeVMPSetup_xxxxx.exe.<\/li>\n<li>Right-click the file and select &#8220;Run as administrator&#8221; to begin the installation process.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>\u00a0Step 5: Launch the ALD Customer Display Utility<\/strong><\/h3>\n<ul>\n<li>Manually execute &#8216;AcodeVMP.exe&#8217; from the installation directory.<\/li>\n<li>Please enter Register Code to start ALD Utility<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Step 6: Verify Display Configuration Settings<\/strong><\/h3>\n<ul>\n<li><strong>Check the Serial COM Port<\/strong>:\n<ul>\n<li>Press <strong>Windows + X<\/strong> and select <strong>Device Manager<\/strong>.<\/li>\n<li>Expand the <strong>Ports (COM &amp; LPT)<\/strong> section.<\/li>\n<li>Look for entries such as <strong>Acode Customer Display (COM_x)<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Launch the Display Utility<\/strong>:\n<ul>\n<li>Open it from the <strong>Start menu<\/strong> or directly from the <strong>installation folder<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Note : Any changes made here will reset after the next system reboot.<\/p>\n<hr \/>\n<h3><strong>Step 7: Configure Display Settings<\/strong><\/h3>\n<ul>\n<li>Launch the Customer Display Utility.<\/li>\n<li>Click the &#8220;ALD Settings&#8221; button located in the bottom-right corner of the window.<\/li>\n<li>Use the testing tools to connect and verify the current COM port.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Step 8: Connect Your POS System to the ALD Customer Display<\/strong><\/h3>\n<ul>\n<li>Select the correct COM port: Open Device Manager and check under Ports (COM &amp; LPT) to identify the appropriate port.<\/li>\n<li>Choose the correct command set: Based on your POS system, select the compatible protocol (e.g., ESC\/POS) to ensure proper communication with the display.<\/li>\n<\/ul>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 9: Adjust Region &amp; Language Settings<\/strong><\/h3>\n<p>To ensure proper localization and app compatibility:<\/p>\n<ul>\n<li>Go to Settings \u2192 Time &amp; Language \u2192 Region.<\/li>\n<li>Set your Country or Region.<\/li>\n<li>Under Language, add and install your preferred language.<\/li>\n<li>Set it as the Windows display language.<\/li>\n<li>Sign out and back in if prompted.<\/li>\n<\/ul>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<hr \/>\n<h3><span style=\"font-size: 20px;\">How to verify a Virtual COM device on\u00a0 Windows system ?<\/span><\/h3>\n<style type=\"text\/css\">.ufaqsw-title-name-default_5647{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5647{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5647 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5647 ufaqsw-toggle-title-area-default_5647\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5647\"\n\t\t\taria-label=\"FAQ-2000-017 - How can I verify the status of a serial COM port in Windows?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-017 - How can I verify the status of a serial COM port in Windows?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5647 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5647\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5647\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\"><strong>How to check Serial COM Port in Windows ?<\/strong><\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Check Serial COM Port in Windows<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Press <strong>Windows + X<\/strong> and select <strong>Device Manager<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Expand the section called <strong>Ports (COM &amp; LPT)<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">You\u2019ll see entries like USB Serial Device (COM3) or Communications Port (COM1).<\/span><\/li>\n<\/ul>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p>&nbsp;<\/p>\n<hr \/>\n<h3><a href=\"https:\/\/www.acode.com\/en\/ald-multimedia-lcd-customer-display\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 20px;\">ALD Customer Display Frequently Asked Questions<\/span><\/a><\/h3>\n<style type=\"text\/css\">.ufaqsw-title-name-default_2237{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2237{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2237 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2237 ufaqsw-toggle-title-area-default_2237\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2237\"\n\t\t\taria-label=\"FAQ-6000-010 - What is the process for upgrading an RS232 VFD customer display to a USB LCD model ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-010 - What is the process for upgrading an RS232 VFD customer display to a USB LCD model ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2237 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2237\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2237\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 20px\"><strong>How to Upgrade RS232 VFD customer display to USB LCD customer display ?<\/strong><\/span><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-8956\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2026\/02\/PD-Drawing-X800-500x154.webp\" alt=\"\" width=\"500\" height=\"154\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2026\/02\/PD-Drawing-X800-500x154.webp 500w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2026\/02\/PD-Drawing-X800-768x236.webp 768w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2026\/02\/PD-Drawing-X800-465x143.webp 465w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2026\/02\/PD-Drawing-X800-695x214.webp 695w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2026\/02\/PD-Drawing-X800.webp 800w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><span style=\"font-size: 14px\">Upgrading from an <strong>RS232 VFD customer display<\/strong> to a <strong>USB virtual COM LCD customer display<\/strong> is a practical move that modernizes your POS setup while maintaining compatibility with existing software. Here&#8217;s a step-by-step guide to help you through the process:<\/span><\/p>\n<p><span style=\"font-size: 14px\">Thanks for your detailed outline! Here&#8217;s a polished and professional version of your upgrade guide, incorporating your corrections and structured for clarity:<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 20px\"><strong>How to Upgrade from RS232 to Acode USB Virtual COM LCD Customer Display ?<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14px\">Upgrading to an Acode USB LCD customer display modernizes your POS setup while maintaining compatibility with existing software\u2014<strong>as long as the command set remains consistent<\/strong>.<\/span><\/p>\n<h3><span style=\"font-size: 14px\">1. Confirm Command Set Compatibility<\/span><\/h3>\n<ul>\n<li><span style=\"font-size: 14px\">Ensure the Acode USB LCD display supports the <strong>same command set<\/strong> as your RS232 model (typically ESC\/POS).<\/span><\/li>\n<li><span style=\"font-size: 14px\">This allows your POS software to continue functioning without code changes.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-size: 14px\">2.\u00a0 Set Up USB LCD Display<\/span><\/h3>\n<ul>\n<li><span style=\"font-size: 14px\">Connect the Acode LCD display to your Windows system.<\/span><\/li>\n<li><span style=\"font-size: 14px\">Windows may automatically detect the device and begin installing default drivers.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-size: 14px\">3. Install BP\/VP\/MP Customer Display Utility<\/span><\/h3>\n<ul>\n<li><span style=\"font-size: 14px\">Choose a model (BP, VP, or MP) that uses a <strong>virtual COM driver<\/strong>, not direct COM emulation.<\/span><\/li>\n<li><span style=\"font-size: 14px\">Download and install the official <a href=\"https:\/\/www.acode.com\/en\/download\/ald-vmp-display-driver-with-vmp-virtual-com-utility-3r2\/\">Acode ALD Customer Display Utility<\/a><\/span><\/li>\n<li class=\"ps-2\"><span style=\"font-size: 14px\">If installation fails, disable Windows driver signature enforcement temporarily (see FAQ-6000-012A).<\/span><\/li>\n<\/ul>\n<h3 class=\"text-base-strong sm:text-md-strong pb-1 [&amp;:not(:first-child)]:pt-3.5\"><span style=\"font-size: 14px\">4. Configure the Utility<\/span><\/h3>\n<ul>\n<li><span style=\"font-size: 14px\">After installation, verify the assigned COM port in <strong>Device Manager<\/strong> (e.g., COM3).<\/span><\/li>\n<li><span style=\"font-size: 14px\">Launch the utility to configure display zones, logos, or multimedia settings depending on your model (VP or MP).<\/span><\/li>\n<\/ul>\n<h3 class=\"text-base-strong sm:text-md-strong pb-1 [&amp;:not(:first-child)]:pt-3.5\"><span style=\"font-size: 14px\">5. Update POS Software Settings<\/span><\/h3>\n<ul>\n<li><span style=\"font-size: 14px\">Update your POS software to use the new virtual COM port.<\/span><\/li>\n<li><span style=\"font-size: 14px\">No changes to message formatting are needed if the command set matches.<\/span><\/li>\n<\/ul>\n<hr \/>\n<blockquote class=\"wp-embedded-content\" data-secret=\"FhEkgjIl2F\"><p><a href=\"https:\/\/www.acode.com\/en\/ald-multimedia-lcd-customer-display\/\">ACODE Multimedia LCD Customer Display<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;ACODE Multimedia LCD Customer Display&#8221; &#8212; Acode System\" src=\"https:\/\/www.acode.com\/en\/ald-multimedia-lcd-customer-display\/embed\/#?secret=kZHcsAYxQd#?secret=FhEkgjIl2F\" data-secret=\"FhEkgjIl2F\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_5639{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5639{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5639 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5639 ufaqsw-toggle-title-area-default_5639\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5639\"\n\t\t\taria-label=\"FAQ-6000-012 - What are the steps to install the ALD customer display on a Windows system ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-012 - What are the steps to install the ALD customer display on a Windows system ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5639 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5639\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5639\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt\"><strong>How to Install the ALD Customer Display on Windows ?<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 12pt\">Installation Guide for ALD Customer Display on Windows Operating Systems\u00a0<\/span><\/p>\n<hr \/>\n<h3><strong>Step 1: Pre-Installation Checklist<\/strong><\/h3>\n<p>Download the utility from <a href=\"https:\/\/www.acode.com\/en\/download\/ald-vmp-display-driver-with-vmp-virtual-com-utility-3r2\/\" target=\"_blank\" rel=\"noopener\">ACODE\u2019s official website<\/a>.<\/p>\n<hr \/>\n<h3><strong>Step 2 : Disable Driver Signature Enforcement:<\/strong><\/h3>\n<ol start=\"1\">\n<li><span style=\"color: #000000\">You can find more info in <strong>FAQ-2000-018<\/strong><\/span><\/li>\n<li>Login windows administrator.<\/li>\n<li>Temporarily <strong>Disable BitLocker<\/strong> (if enabled) to prevent installation conflicts.<\/li>\n<li>Driver Signature Enforcement: Some ALD displays use unsigned drivers. You\u2019ll need to disable this feature temporarily to proceed.<\/li>\n<\/ol>\n<p>To do this:<\/p>\n<ol start=\"1\">\n<li>Hold Shift and click Restart from the Start menu.<\/li>\n<li>Navigate to: Troubleshoot \u2192 Advanced Options \u2192 Startup Settings.<\/li>\n<li>Click Restart.<\/li>\n<li>When prompted, press F7 or 7 to select Disable Driver Signature Enforcement.<\/li>\n<\/ol>\n<p>Note: This change is temporary and will reset after the next reboot.<\/p>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 3: Connect the ALD Customer Display<\/strong><\/h3>\n<ul>\n<li>Log in with Windows Administrator privileges.<\/li>\n<li>Connect the ALD Customer Display to an available USB port.<\/li>\n<li>Automatic Setup: Windows will recognize the device as a USB Serial Device and automatically install the Display Utility.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>\u00a0Step 4: Install the ALD Customer Display Utility<\/strong><\/h3>\n<ul>\n<li>Locate the installation file named AcodeVMPSetup_xxxxx.exe.<\/li>\n<li>Right-click the file and select &#8220;Run as administrator&#8221; to begin the installation process.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>\u00a0Step 5: Launch the ALD Customer Display Utility<\/strong><\/h3>\n<ul>\n<li>Manually execute &#8216;AcodeVMP.exe&#8217; from the installation directory.<\/li>\n<li>Please enter Register Code to start ALD Utility<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Step 6: Verify Display Configuration Settings<\/strong><\/h3>\n<ul>\n<li><strong>Check the Serial COM Port<\/strong>:\n<ul>\n<li>Press <strong>Windows + X<\/strong> and select <strong>Device Manager<\/strong>.<\/li>\n<li>Expand the <strong>Ports (COM &amp; LPT)<\/strong> section.<\/li>\n<li>Look for entries such as <strong>Acode Customer Display (COM_x)<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Launch the Display Utility<\/strong>:\n<ul>\n<li>Open it from the <strong>Start menu<\/strong> or directly from the <strong>installation folder<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Note : Any changes made here will reset after the next system reboot.<\/p>\n<hr \/>\n<h3><strong>Step 7: Configure Display Settings<\/strong><\/h3>\n<ul>\n<li>Launch the Customer Display Utility.<\/li>\n<li>Click the &#8220;ALD Settings&#8221; button located in the bottom-right corner of the window.<\/li>\n<li>Use the testing tools to connect and verify the current COM port.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Step 8: Connect Your POS System to the ALD Customer Display<\/strong><\/h3>\n<ul>\n<li>Select the correct COM port: Open Device Manager and check under Ports (COM &amp; LPT) to identify the appropriate port.<\/li>\n<li>Choose the correct command set: Based on your POS system, select the compatible protocol (e.g., ESC\/POS) to ensure proper communication with the display.<\/li>\n<\/ul>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 9: Adjust Region &amp; Language Settings<\/strong><\/h3>\n<p>To ensure proper localization and app compatibility:<\/p>\n<ul>\n<li>Go to Settings \u2192 Time &amp; Language \u2192 Region.<\/li>\n<li>Set your Country or Region.<\/li>\n<li>Under Language, add and install your preferred language.<\/li>\n<li>Set it as the Windows display language.<\/li>\n<li>Sign out and back in if prompted.<\/li>\n<\/ul>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_5832{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5832{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5832 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5832 ufaqsw-toggle-title-area-default_5832\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5832\"\n\t\t\taria-label=\"FAQ-6000-013 - Which command sets are supported by ACODE ALD multimedia LCD customer displays ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-013 - Which command sets are supported by ACODE ALD multimedia LCD customer displays ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5832 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5832\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5832\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-size: 14pt\">What Command Sets Do ACODE ALD Multimedia LCD Customer Displays Support?<\/span><\/strong><\/h4>\n<p>ACODE\u2019s ALD Multimedia LCD Displays are designed with flexible emulation modes to ensure compatibility with a wide range of POS systems and software environments.<\/p>\n<hr \/>\n<p><strong>Supported Models &amp; Emulation Modes<\/strong><\/p>\n<div>\n<div>\n<table style=\"width: 80%\" border=\"1\">\n<thead>\n<tr>\n<th style=\"width: 19.3638%\"><strong>Model<\/strong><\/th>\n<th style=\"width: 28.6307%\"><strong>Emulation Mode<\/strong><\/th>\n<th style=\"width: 50.7607%\"><strong>Command Set<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"width: 19.3638%\"><strong>ALD-001<\/strong><\/td>\n<td style=\"width: 28.6307%\">Acode<\/td>\n<td style=\"width: 50.7607%\">ALD07UF, ALD08UP, ALD10UF<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 19.3638%\"><strong>ALD-003<\/strong><\/td>\n<td style=\"width: 28.6307%\">Logic Controls<\/td>\n<td style=\"width: 50.7607%\">PD3000, TD3000, PD6000, LD9000, TD9000<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 19.3638%\"><strong>ALD-005<\/strong><\/td>\n<td style=\"width: 28.6307%\">Epson<\/td>\n<td style=\"width: 50.7607%\">ESC\/POS<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 19.3638%\"><strong>ALD-012<\/strong><\/td>\n<td style=\"width: 28.6307%\">WD304<\/td>\n<td style=\"width: 50.7607%\">WD304<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 19.3638%\"><strong>ALD-013<\/strong><\/td>\n<td style=\"width: 28.6307%\">CD5220<\/td>\n<td style=\"width: 50.7607%\">CD5220<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 19.3638%\"><strong>ALD-016<\/strong><\/td>\n<td style=\"width: 28.6307%\">Posiflex<\/td>\n<td style=\"width: 50.7607%\">PD2200<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div><\/div>\n<\/div>\n<blockquote><p>\u26a0\ufe0f Specifications are subject to change without prior notice.<\/p><\/blockquote>\n<hr \/>\n<blockquote class=\"wp-embedded-content\" data-secret=\"LmYCTcWEtG\"><p><a href=\"https:\/\/www.acode.com\/en\/ald-multimedia-lcd-customer-display\/\">ACODE Multimedia LCD Customer Display<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;ACODE Multimedia LCD Customer Display&#8221; &#8212; Acode System\" src=\"https:\/\/www.acode.com\/en\/ald-multimedia-lcd-customer-display\/embed\/#?secret=tT76Okh6ug#?secret=LmYCTcWEtG\" data-secret=\"LmYCTcWEtG\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_5840{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5840{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5840 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5840 ufaqsw-toggle-title-area-default_5840\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5840\"\n\t\t\taria-label=\"FAQ-6000-014 -What are the differences between the BP, VP, and MP versions of ACODE ALD multimedia LCD customer displays ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-014 -What are the differences between the BP, VP, and MP versions of ACODE ALD multimedia LCD customer displays ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5840 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5840\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5840\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt\"><strong>The BP, VP, and MP models from types of ALD Multimedia LCD Customer Displays, each with unique features and use cases:<\/strong><\/span><\/h4>\n<table style=\"height: 96px;width: 80%;border-collapse: collapse\" border=\"1\">\n<tbody>\n<tr style=\"height: 24px\">\n<td style=\"width: 14.0375%;height: 24px;text-align: center\">Mode<\/td>\n<td style=\"width: 48.995%;height: 24px;text-align: center\">Features<\/td>\n<td style=\"width: 36.9674%;height: 24px;text-align: center\">Use Case<\/td>\n<\/tr>\n<tr style=\"height: 24px\">\n<td style=\"width: 14.0375%;height: 24px\"><span style=\"font-size: 10pt\">BP (Basic POS)<\/span><\/td>\n<td style=\"width: 48.995%;height: 24px\"><span style=\"font-size: 10pt\">\u00a0Basic LCD Customer Display \u2013 designed to replace traditional VFD 2\u00d720 line displays without modifying your POS system.<\/span><\/td>\n<td style=\"width: 36.9674%;height: 24px\"><span style=\"font-size: 10pt\">Straightforward setups that just need a classic customer-facing price screen<\/span><\/td>\n<\/tr>\n<tr style=\"height: 24px\">\n<td style=\"width: 14.0375%;height: 24px\"><span style=\"font-size: 10pt\">VP<\/span><\/td>\n<td style=\"width: 48.995%;height: 24px\"><span style=\"font-size: 10pt\">Standard Multimedia LCD Display \u2013 offers enhanced visuals and emulation capabilities for more dynamic customer interaction.<\/span><\/td>\n<td style=\"width: 36.9674%;height: 24px\"><span style=\"font-size: 10pt\">Stores that want a bit more flair without full multimedia\u2014think minimal visual punch<\/span><\/td>\n<\/tr>\n<tr style=\"height: 24px\">\n<td style=\"width: 14.0375%;height: 24px\"><span style=\"font-size: 10pt\">MP<\/span><\/td>\n<td style=\"width: 48.995%;height: 24px\"><span style=\"font-size: 10pt\">Advanced Multimedia LCD Display \u2013 supports rich media and customization, ideal for high-end retail environments.<\/span><\/td>\n<td style=\"width: 36.9674%;height: 24px\"><span style=\"font-size: 10pt\">High-end retail and hospitality where customer engagement and promotion matter most<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Each model supports various <strong>emulation modes<\/strong> (like Epson ESC\/POS, Logic Controls PD3000, etc.) and can seamlessly integrate with existing POS systems using Acode\u2019s Display Setting Utility<\/p>\n<p>Specifications are subject to change without prior notice.<\/p>\n<hr \/>\n<blockquote class=\"wp-embedded-content\" data-secret=\"LmYCTcWEtG\"><p><a href=\"https:\/\/www.acode.com\/en\/ald-multimedia-lcd-customer-display\/\">ACODE Multimedia LCD Customer Display<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;ACODE Multimedia LCD Customer Display&#8221; &#8212; Acode System\" src=\"https:\/\/www.acode.com\/en\/ald-multimedia-lcd-customer-display\/embed\/#?secret=tT76Okh6ug#?secret=LmYCTcWEtG\" data-secret=\"LmYCTcWEtG\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_6752{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_6752{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_6752 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_6752 ufaqsw-toggle-title-area-default_6752\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_6752\"\n\t\t\taria-label=\"FAQ-6000-015 (BP-Version) What are the features and functions of the BP Basic LCD Customer Display ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-015 (BP-Version) What are the features and functions of the BP Basic LCD Customer Display ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_6752 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_6752\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_6752\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-size: 14pt\">What is BP\u00a0Basic LCD Customer Display ?<\/span><\/strong><\/h4>\n<hr \/>\n<ul>\n<li><strong>Plug-and-Play Replacement<\/strong>: No need to modify your existing POS software\u2014just swap out the VFD with the BP LCD.<\/li>\n<li><strong>Emulation Support<\/strong>: It mimics VFD command codes (like Epson ESC\/POS, Logic Controls PD3000, etc.), so your POS system thinks it&#8217;s still talking to a VFD.<\/li>\n<li><strong>Acode Virtual COM Utility<\/strong>: This tool creates a virtual COM port, allowing seamless communication between the POS system and the LCD display. It ensures compatibility and smooth data transfer.<\/li>\n<li><strong>Display Layout<\/strong>:\n<ul>\n<li>Top: Company logo or image<\/li>\n<li>Middle: Price information<\/li>\n<li>Bottom: Date &amp; time (system clock)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4631\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-BP-Basis-LCD-Customer-Display.jpg\" alt=\"Acode ALD-BP Basis LCD Customer Display\" width=\"800\" height=\"300\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-BP-Basis-LCD-Customer-Display.jpg 800w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-BP-Basis-LCD-Customer-Display-768x288.jpg 768w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-BP-Basis-LCD-Customer-Display-465x174.jpg 465w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-BP-Basis-LCD-Customer-Display-695x261.jpg 695w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_6754{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_6754{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_6754 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_6754 ufaqsw-toggle-title-area-default_6754\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_6754\"\n\t\t\taria-label=\"FAQ-6000-016 (VP-Version)  What are the features of the VP Standard Multimedia LCD Customer Display ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-016 (VP-Version)  What are the features of the VP Standard Multimedia LCD Customer Display ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_6754 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_6754\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_6754\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-size: 14pt\">What is VP Standard Multimedia LCD Display ?<\/span><\/strong><\/h4>\n<ul>\n<li><strong>VFD Emulation<\/strong>: Seamlessly mimics VFD command codes (like Epson ESC\/POS, Logic Controls PD3000, etc.), so your POS system doesn\u2019t need reprogramming.<\/li>\n<\/ul>\n<ul>\n<li><strong>Acode Virtual COM Utility<\/strong>: Creates a virtual COM port for smooth communication between the POS and the VP display\u2014just like with the BP model.<\/li>\n<li><strong>Expanded Display Area<\/strong>:\n<ul>\n<li>Supports <strong>more rows and characters<\/strong> than the standard 2\u00d720 layout.<\/li>\n<li>Ideal for showing <strong>additional transaction details<\/strong>, <strong>promotions<\/strong>, or <strong>branding elements<\/strong>.<\/li>\n<li><strong>Display Layout<\/strong>:\n<ul>\n<li>Top: Company logo or image<\/li>\n<li>Middle: Price information<\/li>\n<li>Bottom: Date &amp; time (system clock) or JPG image<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4686\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-VP-Standard-LCD-Customer-Facing-Display.jpg\" alt=\"Acode ALD-VP Standard LCD Customer Facing Display\" width=\"800\" height=\"600\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-VP-Standard-LCD-Customer-Facing-Display.jpg 800w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-VP-Standard-LCD-Customer-Facing-Display-768x576.jpg 768w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-VP-Standard-LCD-Customer-Facing-Display-465x349.jpg 465w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-VP-Standard-LCD-Customer-Facing-Display-667x500.jpg 667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_6756{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_6756{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_6756 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_6756 ufaqsw-toggle-title-area-default_6756\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_6756\"\n\t\t\taria-label=\"FAQ-6000-017 (MP-Version) What are the features and capabilities of the MP Advanced Multimedia LCD Customer Display ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-017 (MP-Version) What are the features and capabilities of the MP Advanced Multimedia LCD Customer Display ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_6756 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_6756\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_6756\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-size: 14pt\">What is MP Advanced Multimedia LCD Customer Display ?<\/span><\/strong><\/h4>\n<ul>\n<li><strong>VFD Replacement<\/strong>: Just like BP and VP, it emulates traditional <strong>VFD 2\u00d720 line displays<\/strong>, so your POS system doesn\u2019t need reprogramming.<\/li>\n<li><strong>Acode Virtual COM Utility<\/strong>: Ensures smooth communication between your POS and the MP display by creating a virtual COM port.<\/li>\n<li><strong>Expanded Display Capability<\/strong>:\n<ul>\n<li><strong>More rows and characters<\/strong><\/li>\n<li><strong>Background Color<\/strong>: You can change it to match your brand colors or set it to something eye-catching for promotions.<\/li>\n<li><strong>Font Color<\/strong>: Use contrasting or themed colors to make text pop\u2014ideal for multilingual displays or call-to-action messages.<\/li>\n<li>Perfect for showing detailed receipts, promotions, or multilingual messages.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Internal HTML Engine<\/strong>:\n<ul>\n<li>Displays <strong>online promotions<\/strong>, <strong>custom HTML <\/strong>, and <strong>dynamic media<\/strong>.<\/li>\n<li>You can push branded messages, seasonal offers, directly to the screen.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Multimedia Power<\/strong>:\n<ul>\n<li>Plays images, animations, and rich content.<\/li>\n<li>Ideal for high-end retail, hospitality, or anywhere customer engagement matters.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Display Layout<\/strong>:\n<ul>\n<li>Top: Company logo or image<\/li>\n<li>Middle: Price information<\/li>\n<li>Bottom: Date &amp; time (system clock) or JPG image or Media<\/li>\n<li>Multi Display Config<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4633\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-MP-Multimedia-LCD-Customer-Display.jpg\" alt=\"Acode ALD-MP Multimedia LCD Customer Display\" width=\"800\" height=\"300\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-MP-Multimedia-LCD-Customer-Display.jpg 800w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-MP-Multimedia-LCD-Customer-Display-768x288.jpg 768w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-MP-Multimedia-LCD-Customer-Display-465x174.jpg 465w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/02\/Acode-ALD-MP-Multimedia-LCD-Customer-Display-695x261.jpg 695w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_7483{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_7483{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_7483 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_7483 ufaqsw-toggle-title-area-default_7483\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_7483\"\n\t\t\taria-label=\"FAQ-6000-018 - What is the process for transitioning from a serial VFD customer display to a USB LCD model ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-018 - What is the process for transitioning from a serial VFD customer display to a USB LCD model ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_7483 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_7483\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_7483\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-size: 14pt\">Transition from Serial to USB Customer Display<\/span><\/strong><\/h4>\n<ul>\n<li>No Coding Required: If your existing POS program uses a serial port interface, switching to a USB customer display typically doesn&#8217;t require rewriting your software.<\/li>\n<li>Command Compatibility Matters: You must ensure the USB display supports the same command encoding as your original setup.<\/li>\n<li>Recommended Encoding: Most systems use ESC\/POS commands, so confirm that your new USB display is compatible with this standard before purchasing.<\/li>\n<\/ul>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_7485{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_7485{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_7485 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_7485 ufaqsw-toggle-title-area-default_7485\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_7485\"\n\t\t\taria-label=\"FAQ-6000-019 - Which operating systems and platforms are compatible with the ALD Multimedia Customer Display ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-019 - Which operating systems and platforms are compatible with the ALD Multimedia Customer Display ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_7485 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_7485\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_7485\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt\"><strong>What kind of system does the ALD Multimedia Customer Display support ?<\/strong><\/span><\/h4>\n<p>The <strong>ALD Multimedia Customer Display<\/strong> supports <strong>Windows operating systems<\/strong>. It\u2019s designed to work seamlessly with Windows environments, and it uses the system\u2019s default language settings for display output. That means if your Windows system is set to Japanese, the display will show content in Japanese; if it&#8217;s set to English, it will show English.<\/p>\n<hr \/>\n<p><strong><span style=\"font-size: 12pt\">System Compatibility of ALD Multimedia Customer Display<\/span><\/strong><\/p>\n<ul>\n<li>Supported OS: Windows only<\/li>\n<li>Language Support: Follows the system\u2019s default language setting<\/li>\n<li>Font Compatibility: While most standard fonts are supported, some special or non-standard fonts may not display correctly on the device<\/li>\n<\/ul>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_7487{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_7487{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_7487 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_7487 ufaqsw-toggle-title-area-default_7487\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_7487\"\n\t\t\taria-label=\"FAQ-6000-020 - Is an external power supply necessary for operating the ALD customer display ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-020 - Is an external power supply necessary for operating the ALD customer display ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_7487 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_7487\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_7487\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt\"><strong>Does the ALD Customer Display require an external power supply?<\/strong><\/span><\/h4>\n<p>No, the ALD Customer Display does not require an external power supply. It is powered directly through the USB port of your system.<\/p>\n<hr \/>\n<p><strong><span style=\"font-size: 12pt\">Power Details &#8211;<\/span><\/strong><\/p>\n<ul>\n<li>Power Source: USB port<\/li>\n<li>Voltage Requirement: Standard USB 5V, 500mA is sufficient<\/li>\n<li>No Special USB Port Needed: Works with regular USB ports\u2014no need for high-power or externally powered USB hubs<\/li>\n<\/ul>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_7489{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_7489{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_7489 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_7489 ufaqsw-toggle-title-area-default_7489\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_7489\"\n\t\t\taria-label=\"FAQ-6000-021 - Is a specialized USB port required to power the host system for the ALD customer display ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-021 - Is a specialized USB port required to power the host system for the ALD customer display ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_7489 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_7489\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_7489\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-size: 14pt\">Does my host system need to be powered by a special USB port?<\/span><\/strong><\/h4>\n<p>No, your host system does not need to be powered by a special USB port to use the ALD Customer Display.<\/p>\n<hr \/>\n<p><strong><span style=\"font-size: 12pt\">\u00a0Power Requirements &#8211;<\/span><\/strong><\/p>\n<ul>\n<li>Standard USB Port: The display runs on a regular USB port with 5V 500mA, which is typical for most computers and POS terminals.<\/li>\n<li>No External Power Supply Needed: It draws power directly from the USB connection\u2014no need for adapters or powered hubs.<\/li>\n<\/ul>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_8902{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_8902{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_8902 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_8902 ufaqsw-toggle-title-area-default_8902\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_8902\"\n\t\t\taria-label=\"FAQ-6000-022 - What is the procedure to verify the ALD customer display screen size?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-022 - What is the procedure to verify the ALD customer display screen size?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_8902 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_8902\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_8902\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4>What is the procedure to verify the ALD customer display screen size ?<\/h4>\n<hr \/>\n<p><strong><span style=\"font-size: 14px\">Solution :\u00a0<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px\">You can update display settings by modifying the configuration file in the Windows root directory. The <span style=\"background-color: #ffff00\"><code>Coordinate.ini<\/code><\/span> file controls display parameters.<\/span><\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_8906{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_8906{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_8906 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_8906 ufaqsw-toggle-title-area-default_8906\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_8906\"\n\t\t\taria-label=\"FAQ-6000-023 - How can I make all my screens use the same setup, or swap out the current config ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-023 - How can I make all my screens use the same setup, or swap out the current config ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_8906 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_8906\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_8906\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 20px\"><strong>How can I configure all displays to use the same settings, or replace the current display configuration with a new one?<\/strong><\/span><\/h4>\n<hr \/>\n<p><strong><span style=\"font-size: 14px\">Solution :\u00a0<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px\">You can update display settings by modifying the configuration file in the Windows &#8220;C:Program Files (x86)Acode VMP&#8221; directory. The <span style=\"background-color: #ffff00\"><code>setting.ini<\/code><\/span>\u00a0file controls display parameters.<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14px\"><strong>To apply identical settings across all displays:<\/strong> Copy the preferred <span style=\"background-color: #ffff00\"><code>Setting.ini<\/code><\/span> file into the Windows root directory.<\/span><\/li>\n<li><span style=\"font-size: 14px\"><strong>To replace the current configuration:<\/strong> Swap the existing <span style=\"background-color: #ffff00\"><code>Setting.ini<\/code> <\/span>file with a new one containing updated settings.<\/span><\/li>\n<\/ul>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>ALD Customer Display &#8211; Frequently Asked Questions Easily set up and troubleshoot your Acode ALD Customer Display with this comprehensive FAQ. This page guides you through installation, driver settings, COM port verification, and display customization\u2014ensuring smooth integration with your POS system. &nbsp; How to install ALD Multi-Media Customer Display Utility<span class=\"more-link\"><a href=\"https:\/\/www.acode.com\/en\/?ufaqsw=faq-6000-022-set-all-ald-customer-displays-to-same-configuration\">Continue Reading<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[253],"tags":[],"hf_cat_post":[245],"class_list":["entry","author-masteradmin","post-5379","post","type-post","status-publish","format-standard","category-frequently-asked-questions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>FAQa \u2013 Customer Display | Acode System<\/title>\r\n<meta name=\"description\" content=\"Find answers to common questions about installing, setting up, and using the ALD Multimedia Customer Display and system support for Windows.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.acode.com\/en\/frequently-asked-questions-customer-display\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"FAQa \u2013 Customer Display | Acode System\" \/>\r\n<meta property=\"og:description\" content=\"Find answers to common questions about installing, setting up, and using the ALD Multimedia Customer Display and system support for Windows.\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.acode.com\/en\/frequently-asked-questions-customer-display\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Acode System\" \/>\r\n<meta property=\"article:published_time\" content=\"2025-07-25T07:48:24+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2026-02-15T10:08:32+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/11\/150-100-LCD.webp\" \/>\r\n\t<meta property=\"og:image:width\" content=\"150\" \/>\r\n\t<meta property=\"og:image:height\" content=\"100\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\r\n<meta name=\"author\" content=\"acode\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"acode\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.acode.com\\\/en\\\/frequently-asked-questions-customer-display\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.acode.com\\\/en\\\/frequently-asked-questions-customer-display\\\/\"},\"author\":{\"name\":\"acode\",\"@id\":\"https:\\\/\\\/www.acode.com\\\/en\\\/#\\\/schema\\\/person\\\/924498375694fd338d30aac17f0fb20b\"},\"headline\":\"Frequently Asked Questions &#8211; 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