{"id":5653,"date":"2025-07-25T12:45:24","date_gmt":"2025-07-25T04:45:24","guid":{"rendered":"https:\/\/www.acode.com\/en\/?p=5653"},"modified":"2025-11-09T15:12:50","modified_gmt":"2025-11-09T07:12:50","slug":"frequently-asked-questions-acode-products-common-issues-questions","status":"publish","type":"post","link":"https:\/\/www.acode.com\/en\/frequently-asked-questions-acode-products-common-issues-questions\/","title":{"rendered":"Frequently Asked Questions &#8211; Common Issues &#038; Questions"},"content":{"rendered":"<h3><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8533\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/11\/150-100.Gear_.webp\" alt=\"\" width=\"150\" height=\"100\" \/><\/h3>\n<h3 class=\"ufaqsw_faq_title ufaqsw_faq_title_4666\" style=\"text-align: center;\"><span style=\"font-size: 20px;\"><strong>Common Issues &amp; Questions &#8211;\u00a0<a href=\"https:\/\/www.acode.com\/en\/frequently-asked-questions\/\" rel=\"noopener\">Frequently Asked Questions<\/a><\/strong><\/span><\/h3>\n<p style=\"text-align: center;\">Helpful answers to frequently asked questions about hardware setup, connectivity.<\/p>\n<hr \/>\n<h3><span style=\"font-size: 20px;\">How to verify a Virtual COM device on\u00a0 Windows system ?<\/span><\/h3>\n<style type=\"text\/css\">.ufaqsw-title-name-default_5647{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5647{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5647 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5647 ufaqsw-toggle-title-area-default_5647\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5647\"\n\t\t\taria-label=\"FAQ-2000-017 - How can I verify the status of a serial COM port in Windows?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-017 - How can I verify the status of a serial COM port in Windows?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5647 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5647\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5647\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\"><strong>How to check Serial COM Port in Windows ?<\/strong><\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Check Serial COM Port in Windows<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Press <strong>Windows + X<\/strong> and select <strong>Device Manager<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Expand the section called <strong>Ports (COM &amp; LPT)<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">You\u2019ll see entries like USB Serial Device (COM3) or Communications Port (COM1).<\/span><\/li>\n<\/ul>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<hr \/>\n<h3><span style=\"font-size: 20px;\">How to install ALD Multi-Media Customer Display Utility on Windows system ?<\/span><\/h3>\n<style type=\"text\/css\">.ufaqsw-title-name-default_5649{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5649{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5649 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5649 ufaqsw-toggle-title-area-default_5649\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5649\"\n\t\t\taria-label=\"FAQ-2000-018 - What are the steps to disable Driver Signature Enforcement in Windows 10\/11 ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-018 - What are the steps to disable Driver Signature Enforcement in Windows 10\/11 ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5649 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5649\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5649\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt\"><strong>How to disable driver signature enforcement in the installer on windows 10\/11 ?<\/strong><\/span><\/h4>\n<p>\ud83d\udee0\ufe0f <strong><span style=\"font-size: 12pt\">Installation Prerequisite (Driver Signature Enforcement)<\/span><\/strong><\/p>\n<p>Before installing ALD\/ADS Virtual Utility, you need to disable Driver Signature Enforcement.<\/p>\n<ul>\n<li>please disable driver signature enforcement to allow installation. This is required for compatibility with Windows 10 security policies.<\/li>\n<\/ul>\n<p>\ud83d\udee0 <strong><span style=\"font-size: 12pt\">Steps to Disable Driver Signature Enforcement<\/span><\/strong><\/p>\n<ol start=\"1\">\n<li>Hold down the\u00a0<strong>Shift<\/strong>\u00a0key and click\u00a0<strong>Restart<\/strong>\u00a0from the Start menu\u2019s power options.<\/li>\n<li>After reboot, select\u00a0<strong>Troubleshoot<\/strong>\u00a0\u2192\u00a0<strong>Advanced Options<\/strong>\u00a0\u2192\u00a0<strong>Startup Settings<\/strong>.<\/li>\n<li>Click\u00a0<strong>Restart<\/strong>.<\/li>\n<li>When prompted, press\u00a0<strong>F7<\/strong>\u00a0or\u00a0<strong>7<\/strong>\u00a0to choose\u00a0<strong>Disable driver signature enforcement<\/strong>.<\/li>\n<li>Windows will boot with signature enforcement disabled\u2014proceed with the installation.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-8202\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature-500x492.webp\" alt=\"\" width=\"500\" height=\"492\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature-500x492.webp 500w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature-465x458.webp 465w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature-508x500.webp 508w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/1-Disable-Signature.webp 636w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<blockquote><p>\u26a0\ufe0f\u00a0This change is temporary and will reset after the next reboot.<\/p><\/blockquote>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_5639{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5639{ background-color: #d7c9e2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5639 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5639 ufaqsw-toggle-title-area-default_5639\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5639\"\n\t\t\taria-label=\"FAQ-6000-012 - What are the steps to install the ALD customer display on a Windows system ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-6000-012 - What are the steps to install the ALD customer display on a Windows system ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5639 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5639\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5639\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-size: 14pt\"><strong>How to Install the ALD Customer Display on Windows ?<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 12pt\">Installation Guide for ALD Customer Display on Windows Operating Systems\u00a0<\/span><\/p>\n<hr \/>\n<h3><strong>Step 1: Pre-Installation Checklist<\/strong><\/h3>\n<p>Download the utility from <a href=\"https:\/\/www.acode.com\/en\/download\/ald-vmp-display-driver-with-vmp-virtual-com-utility-3r2\/\" target=\"_blank\" rel=\"noopener\">ACODE\u2019s official website<\/a>.<\/p>\n<hr \/>\n<h3><strong>Step 2 : Disable Driver Signature Enforcement:<\/strong><\/h3>\n<ol start=\"1\">\n<li><span style=\"color: #000000\">You can find more info in <strong>FAQ-2000-018<\/strong><\/span><\/li>\n<li>Login windows administrator.<\/li>\n<li>Temporarily <strong>Disable BitLocker<\/strong> (if enabled) to prevent installation conflicts.<\/li>\n<li>Driver Signature Enforcement: Some ALD displays use unsigned drivers. You\u2019ll need to disable this feature temporarily to proceed.<\/li>\n<\/ol>\n<p>To do this:<\/p>\n<ol start=\"1\">\n<li>Hold Shift and click Restart from the Start menu.<\/li>\n<li>Navigate to: Troubleshoot \u2192 Advanced Options \u2192 Startup Settings.<\/li>\n<li>Click Restart.<\/li>\n<li>When prompted, press F7 or 7 to select Disable Driver Signature Enforcement.<\/li>\n<\/ol>\n<p>Note: This change is temporary and will reset after the next reboot.<\/p>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 3: Connect the ALD Customer Display<\/strong><\/h3>\n<ul>\n<li>Log in with Windows Administrator privileges.<\/li>\n<li>Connect the ALD Customer Display to an available USB port.<\/li>\n<li>Automatic Setup: Windows will recognize the device as a USB Serial Device and automatically install the Display Utility.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>\u00a0Step 4: Install the ALD Customer Display Utility<\/strong><\/h3>\n<ul>\n<li>Locate the installation file named AcodeVMPSetup_xxxxx.exe.<\/li>\n<li>Right-click the file and select &#8220;Run as administrator&#8221; to begin the installation process.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>\u00a0Step 5: Launch the ALD Customer Display Utility<\/strong><\/h3>\n<ul>\n<li>Manually execute &#8216;AcodeVMP.exe&#8217; from the installation directory.<\/li>\n<li>Please enter Register Code to start ALD Utility<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Step 6: Verify Display Configuration Settings<\/strong><\/h3>\n<ul>\n<li><strong>Check the Serial COM Port<\/strong>:\n<ul>\n<li>Press <strong>Windows + X<\/strong> and select <strong>Device Manager<\/strong>.<\/li>\n<li>Expand the <strong>Ports (COM &amp; LPT)<\/strong> section.<\/li>\n<li>Look for entries such as <strong>Acode Customer Display (COM_x)<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Launch the Display Utility<\/strong>:\n<ul>\n<li>Open it from the <strong>Start menu<\/strong> or directly from the <strong>installation folder<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Note : Any changes made here will reset after the next system reboot.<\/p>\n<hr \/>\n<h3><strong>Step 7: Configure Display Settings<\/strong><\/h3>\n<ul>\n<li>Launch the Customer Display Utility.<\/li>\n<li>Click the &#8220;ALD Settings&#8221; button located in the bottom-right corner of the window.<\/li>\n<li>Use the testing tools to connect and verify the current COM port.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>Step 8: Connect Your POS System to the ALD Customer Display<\/strong><\/h3>\n<ul>\n<li>Select the correct COM port: Open Device Manager and check under Ports (COM &amp; LPT) to identify the appropriate port.<\/li>\n<li>Choose the correct command set: Based on your POS system, select the compatible protocol (e.g., ESC\/POS) to ensure proper communication with the display.<\/li>\n<\/ul>\n<div>\n<hr \/>\n<\/div>\n<h3><strong>Step 9: Adjust Region &amp; Language Settings<\/strong><\/h3>\n<p>To ensure proper localization and app compatibility:<\/p>\n<ul>\n<li>Go to Settings \u2192 Time &amp; Language \u2192 Region.<\/li>\n<li>Set your Country or Region.<\/li>\n<li>Under Language, add and install your preferred language.<\/li>\n<li>Set it as the Windows display language.<\/li>\n<li>Sign out and back in if prompted.<\/li>\n<\/ul>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<hr \/>\n<h3><span style=\"font-size: 20px;\">How to install AcodeTrigger applications on Android system ?<\/span><\/h3>\n<style type=\"text\/css\">.ufaqsw-title-name-default_8248{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_8248{ background-color: #f7f4d4 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_8248 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_8248 ufaqsw-toggle-title-area-default_8248\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_8248\"\n\t\t\taria-label=\"FAQ-86XX-010 \u2013 Installation Guide for AcodeTrigger Unlock-Smart App on Android Devices\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-86XX-010 \u2013 Installation Guide for AcodeTrigger Unlock-Smart App on Android Devices<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_8248 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_8248\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_8248\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<h2><\/h2>\n<h1><strong><span style=\"font-size: 20px\">How to Install the AcodeTrigger Unlock-Smart Apps on Android System ?<\/span><br \/>\n<\/strong><\/h1>\n<hr \/>\n<h2><span style=\"font-size: 16px\"><strong>Step 1: Pre-Installation Checklist (Bluetooth Version)<\/strong><\/span><\/h2>\n<ul>\n<li>Download the Unlock-Smart app from <a href=\"https:\/\/www.acode.com\/en\/download\/acodetrigger-unlock-smart-app-1-4\/\">ACODE\u2019s official website<\/a>.<\/li>\n<li><em>Save a backup copy of the APK file for future use.<\/em><\/li>\n<\/ul>\n<hr \/>\n<h2><span style=\"font-size: 16px\"><strong>Step 2 : <\/strong> Locate the APK File<\/span><\/h2>\n<ul>\n<li><span style=\"font-size: 16px\">Open your device\u2019s <strong>File Manager<\/strong>.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Navigate to the <strong>Downloads<\/strong> folder.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Tap the <strong>Unlock-Smart APK<\/strong> file to begin installation.<\/span><\/li>\n<\/ul>\n<div>\n<hr \/>\n<\/div>\n<h2><span style=\"font-size: 16px\"><strong>Step 3: Install the App<\/strong><\/span><\/h2>\n<ul>\n<li><span style=\"font-size: 16px\">Tap <strong>Install<\/strong> when prompted.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Wait for the installation process to complete.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Tap <strong>Open<\/strong> to launch the app.<\/span><\/li>\n<\/ul>\n<hr \/>\n<h2><span style=\"font-size: 16px\"><strong>\u00a0Step 4: Grant Permissions (If Required)<\/strong><\/span><\/h2>\n<ul>\n<li><span style=\"font-size: 16px\">On first launch, the app may request access to certain features.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Tap <strong>Allow<\/strong> or <strong>Deny<\/strong> based on your preferences.<\/span><\/li>\n<\/ul>\n<hr \/>\n<h2><span style=\"font-size: 16px\"><strong>\u00a0Step 5: Pair a Bluetooth Device<\/strong><\/span><\/h2>\n<h2><span style=\"font-size: 16px\"><strong>Turn On Bluetooth<\/strong><\/span><\/h2>\n<ul>\n<li><span style=\"font-size: 16px\">Swipe down from the top of your screen to open <strong>Quick Settings<\/strong>.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Tap the <strong>Bluetooth icon<\/strong> to enable it.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Alternatively, go to <strong>Settings &gt; Connected devices &gt; Connection preferences &gt; Bluetooth<\/strong> and toggle it on.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-size: 16px\"><strong>Scan and Connect<\/strong><\/span><\/h2>\n<ul>\n<li><span style=\"font-size: 16px\">In <strong>Bluetooth settings<\/strong>, tap <strong>Pair new device<\/strong>.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Wait for your target device to appear under <strong>Available devices<\/strong>, then tap it.<\/span><\/li>\n<li><span style=\"font-size: 16px\">Confirm the pairing code or enter the <a href=\"#PL\">PIN shown on the product label<\/a> (typically <strong>&#8220;BC&#8221;<\/strong>).<\/span><\/li>\n<li><span style=\"font-size: 16px\">Once paired, your Bluetooth device is ready to use.<\/span><\/li>\n<\/ul>\n<hr \/>\n<h2><span style=\"font-size: 16px\"><strong>Step 6:\u00a0 Start AcodeTrigger\u00a0 Unlock-Smart Apps<\/strong><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-8249 alignnone\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/AcodeTrigger-HandHeld-S.jpg\" alt=\"\" width=\"400\" height=\"400\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/AcodeTrigger-HandHeld-S.jpg 400w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/AcodeTrigger-HandHeld-S-150x150.jpg 150w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/AcodeTrigger-HandHeld-S-100x100.jpg 100w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p style=\"text-align: center\">Tap the green gear icon, enter the password, and proceed to the system configuration menu.<\/p>\n<hr \/>\n<h2><span style=\"font-size: 16px\"><strong>Step 7: Label Code for This Product: <\/strong><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8251 alignnone\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/label.webp\" alt=\"\" width=\"261\" height=\"168\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/label.webp 486w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/label-465x299.webp 465w\" sizes=\"auto, (max-width: 261px) 100vw, 261px\" \/><\/p>\n<h2><span style=\"font-size: 16px\">Basic setup is complete. For AcodeTrigger configuration, please refer to the user manual.<\/span><\/h2>\n<hr \/>\n<p><strong>Video Demo:<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"Bluetooth Cash Drawer Trigger &amp; AcodeTrigger Android App to Open Cash Drawer without EPOS System\" width=\"1440\" height=\"810\" src=\"https:\/\/www.youtube.com\/embed\/FYsTWF3X4Ck?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p>&nbsp;<\/p>\n<hr \/>\n<h3><span style=\"font-size: 20px;\">Supported Cash Drawer Types for ACODE Cash Drawer Triggers<\/span><\/h3>\n<style type=\"text\/css\">.ufaqsw-title-name-default_2218{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2218{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2218 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2218 ufaqsw-toggle-title-area-default_2218\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2218\"\n\t\t\taria-label=\"FAQ-2000-022 - What are the differences between RJ11 and RJ12 connectors used in cash drawers ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-022 - What are the differences between RJ11 and RJ12 connectors used in cash drawers ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2218 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2218\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2218\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\">What Types of Cash Drawers Are Compatible with the ACODE USB Trigger, and What\u2019s the Difference Between RJ11 and RJ12 Connectors?<\/span><\/strong><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">To ensure proper open\/close status detection via ACODE USB triggers, it&#8217;s important to choose a compatible cash drawer and understand the connector types.<\/span><\/p>\n<hr \/>\n<p><strong><span style=\"font-family: arial, helvetica, sans-serif\">Connector Comparison: RJ11 vs RJ12<\/span><\/strong><\/p>\n<div>\n<table style=\"width: 80%\" border=\"1\">\n<thead>\n<tr>\n<th><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Connector Type<\/strong><\/span><\/th>\n<th><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Pin Count<\/strong><\/span><\/th>\n<th><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Use Case<\/strong><\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center\"><span style=\"font-family: arial, helvetica, sans-serif\"><strong>RJ11<\/strong><\/span><\/td>\n<td style=\"text-align: center\"><span style=\"font-family: arial, helvetica, sans-serif\">4 pins<\/span><\/td>\n<td><span style=\"font-family: arial, helvetica, sans-serif\">Basic setups; limited communication capabilities<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\"><span style=\"font-family: arial, helvetica, sans-serif\"><strong>RJ12<\/strong><\/span><\/td>\n<td style=\"text-align: center\"><span style=\"font-family: arial, helvetica, sans-serif\">6 pins<\/span><\/td>\n<td><span style=\"font-family: arial, helvetica, sans-serif\">Preferred for POS systems ; supports open and close signals<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div><\/div>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Most POS systems and receipt printers require at least 5 pins<\/strong>, making RJ12 the more reliable choice.<\/span><\/li>\n<li><strong><span style=\"font-family: arial, helvetica, sans-serif\">RJ12 connectors are compatible with RJ11 plugs, but sensor functionality will be limited.<\/span><\/strong><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6676 aligncenter\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/08\/RJ11-12.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/08\/RJ11-12.jpg 400w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/08\/RJ11-12-150x150.jpg 150w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/08\/RJ11-12-100x100.jpg 100w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/span><\/p>\n<hr \/>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">.<\/span><\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_2164{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2164{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2164 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2164 ufaqsw-toggle-title-area-default_2164\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2164\"\n\t\t\taria-label=\"FAQ-2000-010 - What specifications enable a cash drawer to detect open or closed status ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-010 - What specifications enable a cash drawer to detect open or closed status ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2164 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2164\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2164\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\">What types of cash drawers specification can detect open\/closed status ?<\/span><\/strong><\/h4>\n<hr \/>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Cash drawer Specifications :<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><em>Cash drawer RJ12 6 Pin Plug.<\/em><\/span><\/li>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><em>\u00a0Electrical 12~24 Volts DC, &lt; 100 Msec, 1A.<\/em><\/span><\/li>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><em>\u00a0Pin 2 &amp; 4 or Pin 4 &amp; 5 is solenoid.<\/em><\/span><\/li>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><em>\u00a0Pin 3 &amp; 6 cash drawer sensor.<\/em><\/span><\/li>\n<\/ol>\n<hr \/>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>USB Series Cash drawer Specifications :<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">\u00a0* Plus series : Cash drawer sensor type : specify &#8220;normal open&#8221;.<\/span><\/li>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">\u00a0* Pro Series : Cash Drawer sensor type : (Both normal open or normal close).<\/span><\/li>\n<\/ol>\n<hr \/>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Bluetooth Series Specifications :<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">\u00a0Cash drawer sensor type : normal open or normal close. (<strong>Need to specify model<\/strong>).\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><em>\u00a0If you have any questions, please <a href=\"https:\/\/www.acode.com\/en\/contact-us\/\">contact us<\/a>.<\/em><\/span><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p>&nbsp;<\/p>\n<hr \/>\n<h3><span style=\"font-size: 20px;\">How to Access the Cash Drawer<\/span><\/h3>\n<style type=\"text\/css\">.ufaqsw-title-name-default_5409{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5409{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5409 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5409 ufaqsw-toggle-title-area-default_5409\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5409\"\n\t\t\taria-label=\"FAQ-2000-012 - How to Open a Cash Drawer Without a Cash Drawer Port on Line, Laser, or Inkjet Printers ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-012 - How to Open a Cash Drawer Without a Cash Drawer Port on Line, Laser, or Inkjet Printers ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5409 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5409\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5409\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<h4><\/h4>\n<h4><span style=\"font-size: 14pt\"><strong>Line Printer , Laser Printer and Inkjet printer without cash drawer port , how to open cash drawer ?<\/strong><\/span><\/h4>\n<p><em>Some stores, such as furniture stores, use Line Printer, Laser Printer or Inkjet printer to place orders and collect payments. However, these printers do not have the open cash drawer function, is there a way to open the cash drawer ?<\/em><\/p>\n<p><strong><span style=\"font-size: 14pt\"><em>What choice you have ?<\/em><\/span><\/strong><\/p>\n<p><em>1).\u00a0 <a href=\"https:\/\/www.acode.com\/en\/product-category\/cash-drawer-trigger\/pb-cash-drawer-trigger\/\"><strong>AT10-Push button series<\/strong><\/a>\u00a0Manual push button (no development need)<\/em><\/p>\n<p><em><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7609\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/09\/PB.webp\" alt=\"\" width=\"350\" height=\"200\" \/><\/em><\/p>\n<p><em>2). <strong><a href=\"https:\/\/www.acode.com\/en\/product\/at10u3-usb-type-c-cash-drawer-trigger-opens-cash-drawer-in-android-ms-win\/\">AT10U3<\/a><\/strong>\u00a0 USB Hot Key Model\u00a0 (no development , bundle with windows utility)<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7612\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/09\/AT10BU.webp\" alt=\"\" width=\"350\" height=\"200\" \/><\/p>\n<p><em>3). <strong><a href=\"https:\/\/www.acode.com\/en\/product-category\/cash-drawer-trigger\/usb-trigger\/\">AT10U3 USB series<\/a>\u00a0<\/strong> USB Model\u00a0 (need program\/system development)<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7611\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/09\/AT10M3.webp\" alt=\"\" width=\"350\" height=\"200\" \/><\/p>\n<p><em>4). <a href=\"https:\/\/www.acode.com\/en\/product\/browser-based-cash-drawer-trigger-opens-cash-drawer-from-html5-web-browser\/\"><strong>AT09AW<\/strong><\/a>\u00a0<span style=\"font-size: 12pt\">Browser-Based model , open drawer by web\u00a0<\/span><\/em><\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"hdEYXt5Gis\"><p><a href=\"https:\/\/www.acode.com\/en\/basic-concept-for-cash-drawer-select-page\/\">Here&#8217;s a basic concept for a Product Select Page<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Here&#8217;s a basic concept for a Product Select Page&#8221; &#8212; Acode System\" src=\"https:\/\/www.acode.com\/en\/basic-concept-for-cash-drawer-select-page\/embed\/#?secret=UM9NuY0KBu#?secret=hdEYXt5Gis\" data-secret=\"hdEYXt5Gis\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p><em><span style=\"font-size: 12pt\">(no development , bundle with windows utility)<\/span><\/em><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_5411{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_5411{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_5411 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_5411 ufaqsw-toggle-title-area-default_5411\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_5411\"\n\t\t\taria-label=\"FAQ-2000-021 - How can I automatically open a cash drawer using a Windows command ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-021 - How can I automatically open a cash drawer using a Windows command ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_5411 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_5411\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_5411\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\"><strong>How to Open Cash Drawer using windows command ?<\/strong><\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Open Cash Drawer using windows command<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><em>Hold Windows Key + R<\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><em>Type \u201ccmd\u201d and click \u201cOK\u201d.<\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><em>Serial port : Type con&gt;com(port number) and click \u201cOK\u201d<\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><em>Type \u201cany code \u201d and click \u201cOK\u201d<\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><em>The cash drawer opens.<\/em><\/span><\/li>\n<\/ul>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_2279{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2279{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2279 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2279 ufaqsw-toggle-title-area-default_2279\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2279\"\n\t\t\taria-label=\"FAQ-2000-011 - What command code is used to open a cash drawer connected to an Epson printer ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-011 - What command code is used to open a cash drawer connected to an Epson printer ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2279 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2279\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2279\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\">Cash drawer opening code for Epson POS printers?<\/span><\/strong><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Opening code for Epson POS printers :<\/strong><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><em>ESC p 0 1B,70,00 Epson cash drawer 1 open command<\/em><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif\"><em>ESC p 1 1B,70,01 Epson cash drawer 2 open command<\/em><\/span><\/p>\n<p>.<\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<style type=\"text\/css\">.ufaqsw-title-name-default_2232{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2232{ background-color: #efb169 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2232 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2232 ufaqsw-toggle-title-area-default_2232\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2232\"\n\t\t\taria-label=\"FAQ-0050-010 - Possible to open my cash drawer when printing a receipt and when not printing one, such as cash refund, jointly ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-0050-010 - Possible to open my cash drawer when printing a receipt and when not printing one, such as cash refund, jointly ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2232 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2232\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2232\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h1><span style=\"font-size: 20px\">How can I open cash drawer when a receipt is printed during a sale and when no receipt is printed such as during a cash refund, in conjunction ?<\/span><\/h1>\n<hr \/>\n<p>If your cash drawer system, powered by the AT10ME series, offers flexible access methods to meet both transactional and non-transactional needs. It supports automatic opening via POS printer, manual access through push button, and wireless control via Bluetooth.<\/p>\n<p><strong>System Connection Overview :<\/strong><\/p>\n<ul>\n<li>POS Printer connects via DK port to the AT10ME RPT input<\/li>\n<li>Cash Drawer connects via RJ port to the AT10ME<\/li>\n<li>AT10ME supports:<\/li>\n<li>Push Button (manual trigger)<\/li>\n<li>Bluetooth Device (wireless trigger)<\/li>\n<li>Type-C USB Power\u00a0\u2013 Connects to adapter or POS printer USB power for streamlined setup<\/li>\n<\/ul>\n<p><strong>Three Ways to Open the Cash Drawer<\/strong><\/p>\n<ul>\n<li>Automatic Mode Triggered by the POS printer\u2014drawer opens when a receipt is printed.<\/li>\n<li>Manual Mode Triggered via push button using the AT10ME-PB Buddy Series\u2014ideal for &#8220;No Sale&#8221; operations such as refunds or drawer access without a transaction.<\/li>\n<li>Bluetooth Mode Triggered wirelessly using the AT10ME-BT Bluetooth Series\u2014allows remote drawer access without a direct POS connection.<\/li>\n<\/ul>\n<p><strong>Model-Specific Functions<\/strong><\/p>\n<p><strong>Each AT10ME model offers distinct features:<\/strong><\/p>\n<ul>\n<li>AT10ME-PB includes a built-in push button.<br \/>\nAT10ME-BT supports Bluetooth wireless triggering.<\/li>\n<\/ul>\n<p>We&#8217;re here to help\u2014contact our team anytime with your questions.<\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n\n<p>&nbsp;<\/p>\n<hr \/>\n<h3><span style=\"font-size: 20px;\">How to Detect Cash Drawer Open and Close States ?<\/span><\/h3>\n<p><span style=\"color: #000000;\">HTML Web Page detect cash drawer open or closed status<\/span><\/p>\n<style type=\"text\/css\">.ufaqsw-title-name-default_4917{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_4917{ background-color: #f7f4d4 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_4917 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_4917 ufaqsw-toggle-title-area-default_4917\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_4917\"\n\t\t\taria-label=\"FAQ-8110-010 - How can HTML and a USB trigger be used together to control cash drawer operations in a web-based POS system ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-8110-010 - How can HTML and a USB trigger be used together to control cash drawer operations in a web-based POS system ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_4917 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_4917\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_4917\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h1><span style=\"font-size: 20px;font-family: georgia, palatino, serif\"><strong>Web-Based Control of USB Cash Drawers Using HTML and JavaScript <\/strong><\/span><\/h1>\n<p><span style=\"font-family: georgia, palatino, serif;font-size: 16px\">With the AT09W or AT10U3 USB browser-based cash drawer trigger, you can seamlessly control and monitor a cash drawer directly from a web page. Utilizing HTML5 and JavaScript, this solution enables drawer operations without the need for traditional POS systems or external software.<\/span><\/p>\n<p><span style=\"font-family: georgia, palatino, serif\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7612 alignnone\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/09\/AT10BU.webp\" alt=\"\" width=\"350\" height=\"200\" \/><\/span><\/p>\n<hr \/>\n<h2><span style=\"font-family: georgia, palatino, serif;font-size: 16px\"><strong>Setup Instructions<\/strong><\/span><\/h2>\n<ol start=\"1\">\n<li><span style=\"font-family: georgia, palatino, serif;font-size: 16px\">Use a device running <strong>Windows 10 or 11<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: georgia, palatino, serif;font-size: 16px\">Plug in the <strong>USB browser-based trigger<\/strong> \u2014 Windows will automatically install the necessary driver.<\/span><\/li>\n<li><span style=\"font-family: georgia, palatino, serif;font-size: 16px\">Install and launch the <strong>browser-based trigger utility<\/strong>.<\/span><\/li>\n<li><span style=\"font-family: georgia, palatino, serif;font-size: 16px\">Add simple <strong>HTML or JavaScript<\/strong> code to your web page to:<\/span>\n<ul>\n<li><span style=\"font-family: georgia, palatino, serif;font-size: 16px\">Send commands to <strong>open<\/strong> the drawer.<\/span><\/li>\n<li><span style=\"font-family: georgia, palatino, serif;font-size: 16px\"><strong>Detect and display<\/strong> the drawer\u2019s status.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2><span style=\"font-family: georgia, palatino, serif\">\ud83c\udf10 <span style=\"font-size: 16px\"><strong>Benefits<\/strong><\/span><\/span><\/h2>\n<p><span style=\"font-family: georgia, palatino, serif\">This setup allows seamless integration with web-based POS systems, enabling drawer control without the need for a full EPOS platform.<\/span><\/p>\n<div><\/div>\n<p><span style=\"font-family: georgia, palatino, serif\">We&#8217;re here to help\u2014<a href=\"https:\/\/www.acode.com\/en\/contact-us\/\">contact our team anytime with your questions<\/a>.<\/span><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p><span style=\"color: #000000;\">USB Cash Drawer Trigger detect cash drawer open or closed status<\/span><\/p>\n<style type=\"text\/css\">.ufaqsw-title-name-default_2209{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2209{ background-color: #d2d0f2 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2209 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2209 ufaqsw-toggle-title-area-default_2209\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2209\"\n\t\t\taria-label=\"FAQ-3010-010 - How can the ACODE USB cash drawer trigger be used to detect whether the drawer is open or closed?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-3010-010 - How can the ACODE USB cash drawer trigger be used to detect whether the drawer is open or closed?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2209 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2209\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2209\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h1><span style=\"font-size: 20px\"><strong>How to Use ACODE USB Cash Drawer Trigger to Detect Open\/Closed Status ?<\/strong><\/span><\/h1>\n<p>The ACODE 10U3 Series USB Cash Drawer Trigger Plus supports real-time detection of the drawer&#8217;s open or closed state.<\/p>\n<hr \/>\n<h2><span style=\"font-size: 16px\"><strong>About Trigger Plus Models:<\/strong><\/span><\/h2>\n<ul>\n<li><span style=\"font-size: 16px\"><strong>Model Type 00102-00001<\/strong><\/span>\n<ul>\n<li><span style=\"font-size: 16px\">Requires programming to check hardware control signals<\/span><\/li>\n<li><span style=\"font-size: 16px\">Detects drawer status through manual polling<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 16px\"><strong>Model Type 00102-0300x<\/strong> <em>(where <\/em><code>x<\/code><em> indicates sensor type: normally open or normally closed)<\/em><\/span>\n<ul>\n<li><span style=\"font-size: 16px\">Automatically returns drawer status codes<\/span><\/li>\n<li><span style=\"font-size: 16px\">Simplifies programming and enables continuous status monitoring<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>\u26a0\ufe0f<span style=\"font-size: 16px\"><strong> Important:<\/strong><\/span><\/h2>\n<ul>\n<li>Your <strong>cash drawer must be equipped with a compatible sensor<\/strong> that matches the open\/close specifications of the trigger module.<\/li>\n<\/ul>\n<p>If you have questions or need help selecting the right model, feel free to <a href=\"https:\/\/www.acode.com\/en\/contact-us\/\"><strong>contact us<\/strong><\/a> \u2014 we\u2019re happy to assist.<\/p>\n<hr \/>\n<p><strong>Video Demo: 00102-0300x for open cash drawer return code<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"AT10U3 PLUS | USB Type-C Open Cash Drawer Adapter - in Windows 11, detect cash drawer open close\" width=\"1440\" height=\"810\" src=\"https:\/\/www.youtube.com\/embed\/NNz3crFMpGA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p>Bluetooth Cash Drawer Trigger to detect <span style=\"color: #000000;\"> cash drawer open or closed status<\/span><\/p>\n<style type=\"text\/css\">.ufaqsw-title-name-default_2285{ color: #ffffff !important;}.ufaqsw-toggle-title-area-default_2285{ background-color: #8ba5bf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2285 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2285 ufaqsw-toggle-title-area-default_2285\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2285\"\n\t\t\taria-label=\"FAQ-3020-010 - How to use ACODE Bluetooth cash drawer trigger to detect cash drawer open\/close status ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-3020-010 - How to use ACODE Bluetooth cash drawer trigger to detect cash drawer open\/close status ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2285 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2285\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2285\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h1><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\"><strong>How to use ACODE Bluetooth cash drawer trigger to detect cash drawer open\/close status ?<\/strong><\/span><\/h1>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px\">The <strong>ACODE 10B3 Series Bluetooth Cash Drawer Trigger Plus<\/strong> is designed to monitor the open and close status of your cash drawer in real time.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7612 alignnone\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/09\/AT10BU.webp\" alt=\"\" width=\"350\" height=\"200\" \/><\/p>\n<hr \/>\n<h2><strong><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px\">About the Trigger Plus Module &#8211;<\/span><\/strong><\/h2>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px\">Model: 10B3 &#8216;00201-0300x&#8217; <em>(Note: &#8216;x&#8217; indicates whether the cash drawer sensor is configured as normally open or normally closed.)<\/em><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px\">The module automatically returns an opening code, simplifying the process for developers to detect and manage drawer status.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px\">You can check the drawer status at any time, ensuring accurate monitoring and control.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\">Important Notes &#8211;<\/span><\/strong><\/span><\/h2>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px\">Ensure your <strong>cash drawer matches the required open\/close specifications<\/strong> for proper functionality.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px\">If you have any questions or need assistance, please <a href=\"https:\/\/www.acode.com\/en\/contact-us\/\"><strong>contact us<\/strong><\/a> for support.<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><strong>Demo Video:<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"AT10B3 PLUS Bluetooth Cash Drawer Trigger detect cash drawer status via Return Code on Android\" width=\"1440\" height=\"810\" src=\"https:\/\/www.youtube.com\/embed\/h1EbsFZVoxE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"olNQt960B3\"><p><a href=\"https:\/\/www.acode.com\/en\/contact-us\/\">Contact Us<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Contact Us&#8221; &#8212; Acode System\" src=\"https:\/\/www.acode.com\/en\/contact-us\/embed\/#?secret=mBd2Bm3p1g#?secret=olNQt960B3\" data-secret=\"olNQt960B3\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<hr \/>\n<div><\/div>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p>What types of cash drawers does the cash drawer trigger support to detect the open and close status ?<\/p>\n<style type=\"text\/css\">.ufaqsw-title-name-default_2218{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2218{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2218 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2218 ufaqsw-toggle-title-area-default_2218\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2218\"\n\t\t\taria-label=\"FAQ-2000-022 - What are the differences between RJ11 and RJ12 connectors used in cash drawers ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-022 - What are the differences between RJ11 and RJ12 connectors used in cash drawers ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2218 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2218\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2218\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\">What Types of Cash Drawers Are Compatible with the ACODE USB Trigger, and What\u2019s the Difference Between RJ11 and RJ12 Connectors?<\/span><\/strong><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">To ensure proper open\/close status detection via ACODE USB triggers, it&#8217;s important to choose a compatible cash drawer and understand the connector types.<\/span><\/p>\n<hr \/>\n<p><strong><span style=\"font-family: arial, helvetica, sans-serif\">Connector Comparison: RJ11 vs RJ12<\/span><\/strong><\/p>\n<div>\n<table style=\"width: 80%\" border=\"1\">\n<thead>\n<tr>\n<th><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Connector Type<\/strong><\/span><\/th>\n<th><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Pin Count<\/strong><\/span><\/th>\n<th><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Use Case<\/strong><\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center\"><span style=\"font-family: arial, helvetica, sans-serif\"><strong>RJ11<\/strong><\/span><\/td>\n<td style=\"text-align: center\"><span style=\"font-family: arial, helvetica, sans-serif\">4 pins<\/span><\/td>\n<td><span style=\"font-family: arial, helvetica, sans-serif\">Basic setups; limited communication capabilities<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\"><span style=\"font-family: arial, helvetica, sans-serif\"><strong>RJ12<\/strong><\/span><\/td>\n<td style=\"text-align: center\"><span style=\"font-family: arial, helvetica, sans-serif\">6 pins<\/span><\/td>\n<td><span style=\"font-family: arial, helvetica, sans-serif\">Preferred for POS systems ; supports open and close signals<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div><\/div>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Most POS systems and receipt printers require at least 5 pins<\/strong>, making RJ12 the more reliable choice.<\/span><\/li>\n<li><strong><span style=\"font-family: arial, helvetica, sans-serif\">RJ12 connectors are compatible with RJ11 plugs, but sensor functionality will be limited.<\/span><\/strong><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6676 aligncenter\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/08\/RJ11-12.jpg\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/08\/RJ11-12.jpg 400w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/08\/RJ11-12-150x150.jpg 150w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/08\/RJ11-12-100x100.jpg 100w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/span><\/p>\n<hr \/>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">.<\/span><\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p>What Is Required for the ACODE Cash Drawer Trigger to detect Drawer Status ?<\/p>\n<style type=\"text\/css\">.ufaqsw-title-name-default_2164{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2164{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2164 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2164 ufaqsw-toggle-title-area-default_2164\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2164\"\n\t\t\taria-label=\"FAQ-2000-010 - What specifications enable a cash drawer to detect open or closed status ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-010 - What specifications enable a cash drawer to detect open or closed status ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2164 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2164\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2164\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\">What types of cash drawers specification can detect open\/closed status ?<\/span><\/strong><\/h4>\n<hr \/>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Cash drawer Specifications :<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><em>Cash drawer RJ12 6 Pin Plug.<\/em><\/span><\/li>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><em>\u00a0Electrical 12~24 Volts DC, &lt; 100 Msec, 1A.<\/em><\/span><\/li>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><em>\u00a0Pin 2 &amp; 4 or Pin 4 &amp; 5 is solenoid.<\/em><\/span><\/li>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><em>\u00a0Pin 3 &amp; 6 cash drawer sensor.<\/em><\/span><\/li>\n<\/ol>\n<hr \/>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>USB Series Cash drawer Specifications :<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">\u00a0* Plus series : Cash drawer sensor type : specify &#8220;normal open&#8221;.<\/span><\/li>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">\u00a0* Pro Series : Cash Drawer sensor type : (Both normal open or normal close).<\/span><\/li>\n<\/ol>\n<hr \/>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Bluetooth Series Specifications :<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">\u00a0Cash drawer sensor type : normal open or normal close. (<strong>Need to specify model<\/strong>).\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><em>\u00a0If you have any questions, please <a href=\"https:\/\/www.acode.com\/en\/contact-us\/\">contact us<\/a>.<\/em><\/span><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p>Understanding Dedicated vs. Non-Dedicated Serial Cash Drawer Triggers<\/p>\n<style type=\"text\/css\">.ufaqsw-title-name-default_4921{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_4921{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_4921 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_4921 ufaqsw-toggle-title-area-default_4921\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_4921\"\n\t\t\taria-label=\"FAQ-2000-016 - What is the difference between dedicated and non-dedicated serial interfaces for cash drawers and triggers?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-016 - What is the difference between dedicated and non-dedicated serial interfaces for cash drawers and triggers?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_4921 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_4921\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_4921\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><strong><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\">What is the difference between dedicated and non-dedicated serial interfaces?<\/span><\/strong><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Clearly explained :<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Dedicated\u00a0 Mode : Activate Cash Drawer Using <span style=\"color: #ff0000\">any data.<\/span><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Non-Dedicated\u00a0 Mode :\u00a0 Activate Cash Drawer Using <span style=\"color: #ff0000\">specific Code.<\/span><\/span><\/li>\n<\/ul>\n<div>\n<table style=\"height: 72px;width: 80%;background-color: #ffffff\" border=\"1\">\n<thead>\n<tr style=\"height: 24px\">\n<th style=\"width: 21.3445%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">Trigger Type<\/span><\/th>\n<th style=\"width: 45.7143%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">Activation Method<\/span><\/th>\n<th style=\"width: 64.7059%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">Notes<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height: 24px\">\n<td style=\"width: 21.3445%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><strong>Dedicated<\/strong><\/span><\/td>\n<td style=\"width: 45.7143%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">Any data on RS-232 opens drawer<\/span><\/td>\n<td style=\"width: 64.7059%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">Simple and universal<\/span><\/td>\n<\/tr>\n<tr style=\"height: 24px\">\n<td style=\"width: 21.3445%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\"><strong>Non-Dedicated<\/strong><\/span><\/td>\n<td style=\"width: 45.7143%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">Specific code on RS-232 opens drawer<\/span><\/td>\n<td style=\"width: 64.7059%;height: 24px\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif\">More controlled &amp; Security<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div><\/div>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><strong>All Non-Dedicated series please <a href=\"https:\/\/www.acode.com\/en\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us\u00a0<\/a><\/strong><\/span><\/p>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p>&nbsp;<\/p>\n<hr \/>\n<h3><span style=\"font-size: 20px;\">System Development Tools, SDKS for ACODE USB and Bluetooth cash drawer triggers<\/span><\/h3>\n<p><span style=\"color: #000000;\">Are there any special requirements for the USB and BT series cash drawer triggers\u00a0 ?<\/span><\/p>\n<style type=\"text\/css\">.ufaqsw-title-name-default_4901{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_4901{ background-color: #7c9dbf !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_4901 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_4901 ufaqsw-toggle-title-area-default_4901\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_4901\"\n\t\t\taria-label=\"FAQ-2000-014 - Are drivers, SDKs, APIs, or system development necessary to operate a USB Series cash drawer ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-2000-014 - Are drivers, SDKs, APIs, or system development necessary to operate a USB Series cash drawer ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_4901 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_4901\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_4901\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h4><span style=\"font-family: arial, helvetica, sans-serif;font-size: 14pt\"><strong>Does the USB Series cash drawer require Driver or SDK or API or System Development ?<\/strong><\/span><\/h4>\n<ol>\n<li style=\"list-style-type: none\">\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Driver Installation<\/strong>: Most USB cash drawers use standard virtual COM port drivers that are automatically installed by the operating system. Manual driver installation is typically not required. \u26a0\ufe0f Be sure to verify that the device&#8217;s driver is compatible with your version of Windows.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><strong>SDK\/API Requirements<\/strong>: The <strong>AT10 USB Series<\/strong> uses a standard virtual serial port connection and does <strong>not<\/strong> require a proprietary SDK or API. You can communicate with it using standard serial commands via Win32 APIs.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><strong>System Development Needs<\/strong>: While no special SDK is needed, integrating the cash drawer into your application <strong>does require IT knowledge<\/strong> and familiarity with serial communication programming in Windows.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">For more technical guidance, refer to <a href=\"https:\/\/learn.microsoft.com\/en-us\/previous-versions\/ms810467(v=msdn.10)?redirectedfrom=MSDN\">Microsoft\u2019s Serial Communications in Win32 documentation<\/a><\/span><\/li>\n<\/ol>\n<hr \/>\n<hr \/>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<hr \/>\n<h3><span style=\"font-size: 20px;\">ACODE Cash Drawer Trigger &#8211; Bluetooth, Android<\/span><\/h3>\n<p><span style=\"color: #000000; font-size: 12pt;\">My Android device does not support opening of\u00a0 cash drawer, anyway to open cash drawer ?<\/span><\/p>\n<style type=\"text\/css\">.ufaqsw-title-name-default_2379{ color: #000000 !important;}.ufaqsw-toggle-title-area-default_2379{ background-color: #f7f4d4 !important;}<\/style>\n<div class=\"ufaqsw_container_style2 ufaqsw_faq_section_style2 ufaqsw_element_group_src\">\n\n\t\n\t\t<div class=\"ufaqsw_faq_style2 ufaqsw_toggle_default_2379 ufaqsw_element_src\">\n\t\t<div class=\"ufaqsw_box_style2 ufaqsw-title-name-default_2379 ufaqsw-toggle-title-area-default_2379\"\n\t\t\trole=\"button\"\n\t\t\ttabindex=\"0\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"ufaqsw_faq_answer_1_2379\"\n\t\t\taria-label=\"FAQ-86XX-012 - How do you open a cash drawer using an Android handheld terminal ?\"\n\t\t>\n\t\t\t\t<span>\n\t\t\t\t\t<i class=\"fa fa fa-plus\"  style=\"display:inline\" ><\/i>\n\t\t\t\t\t<i class=\"fa fa fa-minus\" id=\"ufaqsw_other_style2\" style=\"display:none\" ><\/i>\n\t\t\t\t<\/span>\n\t\t\t\t&nbsp;&nbsp;<span class=\"ufaqsw_faq_question_src\">FAQ-86XX-012 - How do you open a cash drawer using an Android handheld terminal ?<\/span>\n\t\t<\/div>\n\t\t<section class=\"ufaqsw_draw_style2 ufaqsw-toggle-inner-default_2379 ufaqsw_faq_answer_src\"\n\t\t\tid=\"ufaqsw_faq_answer_1_2379\"\n\t\t\taria-hidden=\"true\"\n\t\t\taria-labelledby=\"ufaqsw_faq_answer_1_2379\"\n\t\t\tstyle=\"display: none;\"\t\t>\n\t\t\t<p>&nbsp;<\/p>\n<h1><span style=\"font-size: 20px\"><strong>How to Open a Cash Drawer on Android Without POS App Support ?<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 16px\">If your Android handheld terminal app doesn\u2019t support the cash drawer opening feature, you\u2019re not out of options. The AcodeTrigger App for Android is designed to bridge that gap\u2014especially for use with the Bluetooth UnLock Smart Cash Drawer Trigger series.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-8276 aligncenter\" src=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/AcodeTrigger-HandHeld-S2.webp\" alt=\"\" width=\"400\" height=\"400\" srcset=\"https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/AcodeTrigger-HandHeld-S2.webp 400w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/AcodeTrigger-HandHeld-S2-150x150.webp 150w, https:\/\/www.acode.com\/en\/wp-content\/uploads\/2025\/10\/AcodeTrigger-HandHeld-S2-100x100.webp 100w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<hr \/>\n<h2><span style=\"font-size: 16px\"><strong>What AcodeTrigger Offers<\/strong><\/span><\/h2>\n<ul>\n<li><strong>Automatic drawer opening<\/strong> via Bluetooth, even if your POS app lacks native support.<\/li>\n<li>Seamless integration with supported hardware\u2014no need to modify your existing POS software.<\/li>\n<li>Simple setup and configuration for retail environments.<\/li>\n<\/ul>\n<h2><span style=\"font-size: 16px\"><strong>How to Get Started<\/strong><\/span><\/h2>\n<ol start=\"1\">\n<li><strong>Download<\/strong> the AcodeTrigger App from the official source or app store.<\/li>\n<li><strong>Pair<\/strong> your Android device with the Bluetooth UnLock Smart Trigger.<\/li>\n<li><strong>Configure<\/strong> the app to send open commands when needed.<\/li>\n<li>Enjoy <strong>hands-free drawer control<\/strong> without altering your POS app.<\/li>\n<\/ol>\n<h3><\/h3>\n<p>We&#8217;re here to help\u2014<a href=\"https:\/\/www.acode.com\/en\/contact-us\/\">contact our team anytime with your questions.<\/a><\/p>\n<hr \/>\n<blockquote class=\"wp-embedded-content\" data-secret=\"XyeHwoIX0K\"><p><a href=\"https:\/\/www.acode.com\/en\/acodetrigger-unlock-smart-cash-drawer-trigger\/\">UnLock Smart Cash Drawer Trigger<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;UnLock Smart Cash Drawer Trigger&#8221; &#8212; Acode System\" src=\"https:\/\/www.acode.com\/en\/acodetrigger-unlock-smart-cash-drawer-trigger\/embed\/#?secret=AC6PJEjrUP#?secret=XyeHwoIX0K\" data-secret=\"XyeHwoIX0K\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n\t\t<\/section>\n\t<\/div>\n\t\t\n<\/div>\n\n<p><span style=\"color: #000000; font-size: 12pt;\">What are the differences between ACODE BLE and\u00a0 SPP Bluetooth Cash Drawer Triggers ?<\/span><\/p>\n\n<hr \/>\n<blockquote class=\"wp-embedded-content\" data-secret=\"t7aiePzti8\"><p><a href=\"https:\/\/www.acode.com\/en\/cash-drawer-trigger\/\">Cash Drawer Trigger<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Cash Drawer Trigger&#8221; &#8212; Acode System\" src=\"https:\/\/www.acode.com\/en\/cash-drawer-trigger\/embed\/#?secret=V9GldCQIRh#?secret=t7aiePzti8\" data-secret=\"t7aiePzti8\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Common Issues &amp; Questions &#8211;\u00a0Frequently Asked Questions Helpful answers to frequently asked questions about hardware setup, connectivity. How to verify a Virtual COM device on\u00a0 Windows system ? How to install ALD Multi-Media Customer Display Utility on Windows system ? How to install AcodeTrigger applications on Android system ? &nbsp;<span class=\"more-link\"><a href=\"https:\/\/www.acode.com\/en\/?ufaqsw=faq-86xx-012-ow-do-you-open-a-cash-drawer-using-an-android-handheld-terminal\">Continue Reading<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[253],"tags":[],"hf_cat_post":[245],"class_list":["entry","author-masteradmin","post-5653","post","type-post","status-publish","format-standard","category-frequently-asked-questions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Acode products Common Issues &amp; Questions<\/title>\r\n<meta name=\"description\" content=\"Get answers to common Acode issues including cash drawer setup, customer display configuration and software integration.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.acode.com\/en\/frequently-asked-questions-acode-products-common-issues-questions\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Acode products Common Issues &amp; 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