BP Basic LCD Customer Display

• Plug-and-Play Replacement: No need to modify your existing POS software—just swap out the VFD with the BP LCD.
• Emulation Support: It mimics VFD command codes (like Epson ESC/POS, Logic Controls PD3000, etc.), so your POS system thinks it’s still talking to a VFD.
• Acode Virtual COM Utility: This tool creates a virtual COM port, allowing seamless communication between the POS system and the LCD display. It ensures compatibility and smooth data transfer.
• Display Layout:
  • Top: Company logo or image
  • Middle: Price information
  • Bottom: Date & time (system clock)

VP Standard Multimedia LCD Display

• VFD Emulation: Seamlessly mimics VFD command codes (like Epson ESC/POS, Logic Controls PD3000, etc.), so your POS system doesn’t need reprogramming.

• Acode Virtual COM Utility: Creates a virtual COM port for smooth communication between the POS and the VP display—just like with the BP model.
• Expanded Display Area:
  • Supports more rows and characters than the standard 2×20 layout.
  • Ideal for showing additional transaction details, promotions, or branding elements.
  • Display Layout:
    • Top: Company logo or image
    • Middle: Price information
    • Bottom: Date & time (system clock) or JPG image

MP Advanced Multimedia LCD Display

• VFD Replacement: Just like BP and VP, it emulates traditional VFD 2×20 line displays, so your POS system doesn’t need reprogramming.
• Acode Virtual COM Utility: Ensures smooth communication between your POS and the MP display by creating a virtual COM port.
• Expanded Display Capability:
  • More rows and characters
  • Background Color: You can change it to match your brand colors or set it to something eye-catching for promotions.
  • Font Color: Use contrasting or themed colors to make text pop—ideal for multilingual displays or call-to-action messages.
  • Perfect for showing detailed receipts, promotions, or multilingual messages.
• Internal HTML Engine:
  • Displays online promotions, custom HTML , and dynamic media.
  • You can push branded messages, seasonal offers, directly to the screen.
• Multimedia Power:
  • Plays images, animations, and rich content.
  • Ideal for high-end retail, hospitality, or anywhere customer engagement matters.
• Display Layout:
  • Top: Company logo or image
  • Middle: Price information
  • Bottom: Date & time (system clock) or JPG image or Media
  • Multi Display Config

The BP, VP, and MP models from types of ALD Multimedia LCD Customer Displays, each with unique features and use cases:

Each model supports various emulation modes (like Epson ESC/POS, Logic Controls PD3000, etc.) and can seamlessly integrate with existing POS systems using Acode’s Display Setting Utility

Specifications are subject to change without prior notice.

ACODE Multimedia LCD Customer Display

Transition from Serial to USB Customer Display

• No Coding Required: If your existing POS program uses a serial port interface, switching to a USB customer display typically doesn’t require rewriting your software.
• Command Compatibility Matters: You must ensure the USB display supports the same command encoding as your original setup.
• Recommended Encoding: Most systems use ESC/POS commands, so confirm that your new USB display is compatible with this standard before purchasing.

Upgrading from an RS232 VFD customer display to a USB virtual COM LCD customer display is a practical move that modernizes your POS setup while maintaining compatibility with existing software. Here’s a step-by-step guide to help you through the process:

Thanks for your detailed outline! Here’s a polished and professional version of your upgrade guide, incorporating your corrections and structured for clarity:

How to Upgrade from RS232 to Acode USB Virtual COM LCD Customer Display ?

Upgrading to an Acode USB LCD customer display modernizes your POS setup while maintaining compatibility with existing software—as long as the command set remains consistent.

1. Confirm Command Set Compatibility

• Ensure the Acode USB LCD display supports the same command set as your RS232 model (typically ESC/POS).
• This allows your POS software to continue functioning without code changes.

2.  Set Up USB LCD Display

• Connect the Acode LCD display to your Windows system.
• Windows may automatically detect the device and begin installing default drivers.

3. Install BP/VP/MP Customer Display Utility

• Choose a model (BP, VP, or MP) that uses a virtual COM driver, not direct COM emulation.
• Download and install the official Acode ALD Customer Display Utility
• If installation fails, disable Windows driver signature enforcement temporarily (see FAQ-6000-012A).

4. Configure the Utility

• After installation, verify the assigned COM port in Device Manager (e.g., COM3).
• Launch the utility to configure display zones, logos, or multimedia settings depending on your model (VP or MP).

5. Update POS Software Settings

• Update your POS software to use the new virtual COM port.
• No changes to message formatting are needed if the command set matches.

ACODE Multimedia LCD Customer Display

Does the ALD Customer Display require an external power supply?

No, the ALD Customer Display does not require an external power supply. It is powered directly through the USB port of your system.

Power Details –

• Power Source: USB port
• Voltage Requirement: Standard USB 5V, 500mA is sufficient
• No Special USB Port Needed: Works with regular USB ports—no need for high-power or externally powered USB hubs

No, your host system does not need to be powered by a special USB port to use the ALD Customer Display.

 Power Requirements –

• Standard USB Port: The display runs on a regular USB port with 5V 500mA, which is typical for most computers and POS terminals.
• No External Power Supply Needed: It draws power directly from the USB connection—no need for adapters or powered hubs.

What kind of system does the ALD Multimedia Customer Display support ?

The ALD Multimedia Customer Display supports Windows operating systems. It’s designed to work seamlessly with Windows environments, and it uses the system’s default language settings for display output. That means if your Windows system is set to Japanese, the display will show content in Japanese; if it’s set to English, it will show English.

System Compatibility of ALD Multimedia Customer Display

• Supported OS: Windows only
• Language Support: Follows the system’s default language setting
• Font Compatibility: While most standard fonts are supported, some special or non-standard fonts may not display correctly on the device

What Command Sets Do ACODE ALD Multimedia LCD Customer Displays Support?

ACODE’s ALD Multimedia LCD Displays are designed with flexible emulation modes to ensure compatibility with a wide range of POS systems and software environments.

Supported Models & Emulation Modes

⚠️ Specifications are subject to change without prior notice.

ACODE Multimedia LCD Customer Display

How to Install the ALD Customer Display on Windows ?

Installation Guide for ALD Customer Display on Windows Operating Systems 

Step 1: Pre-Installation Checklist

• BitLocker: If enabled, temporarily disable it to avoid installation conflicts.
• Driver Signature Enforcement: Some ALD displays use unsigned drivers. You’ll need to disable this feature temporarily to proceed.

How to Disable Driver Signature Enforcement:

1. Hold Shift and click Restart from the Start menu.
2. Navigate to: Troubleshoot → Advanced Options → Startup Settings.
3. Click Restart.
4. Press F7 or 7 to select Disable Driver Signature Enforcement.

Note: This change resets after the next reboot.

Step 2: Connect the Display

• Plug the ALD display into a USB port.
• Windows will detect it as a USB Serial Device (e.g., COM3) or Communications Port (e.g., COM1).

 Step 3: Install the ALD Customer Display Utility

• Download the utility from ACODE’s official website.
• Launch it via the Start menu or directly from the installation folder.Note: This change resets after the next reboot.

Step 4: Configure Display Settings

• Open the Customer Display Utility.
• In the bottom-right corner, click the ALD Settings button.
• Select the correct COM port (check Device Manager under Ports (COM & LPT)).
• Choose the appropriate command set (e.g., ESC/POS) based on your POS system.

Step 5: Adjust Region & Language Settings

To ensure proper localization and app compatibility:

1. Go to Settings → Time & Language → Region.
2. Set your Country or Region.
3. Under Language, add and install your preferred language.
4. Set it as the Windows display language.
5. Sign out and back in if prompted.

 Step 6: Power Supply

• No external adapter needed.
• Powered directly via USB (5V, 500mA typical).