Troubleshooting – Cash Drawer
TS1-010 Why does the cash drawer take time to lock after triggering ?
TS1-010 Why does the cash drawer take time to lock after triggering ?
The solenoid valve that activates the drawer is energized for too long, which may cause overheating or shaft magnetization, and the door cannot be closed until the shaft magnet weakens or disappears.
The solenoid valve that triggers the drawer is energized for too long, which may cause the solenoid valve to overheat or damage.
Video Demo – Error Pulse Width setting over 300ms
Solution: reduce pulse width time.
Most drawers can be reliably opened with a pulse of 100-200 milliseconds. Pulses exceeding 200 milliseconds will not only not improve efficiency, but it is not recommended to increase the pulse width.
Pulse Width | Duration | Notes |
10 ms | 0.01 sec | Very short; may not reliably open drawer |
100 ms | 0.1 sec | Common presets; suitable for most settings |
200 ms | 0.2 sec | Reliable and safe for most drawers |
250 > | ≥0.25 sec | It may cause the solenoid valve to be strained or damaged |
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